IT Update Error Grounds Flights, Hurts Businesses
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IT Update Error Grounds Flights, Hurts Businesses
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One company’s software change led to issues in industries worldwide. The fact that one change could cause so many issues highlights vulnerabilities in our grid and our technology, which is certainly a matter for prayer and intercession.
From The Wall Street Journal. A massive tech outage swept the globe, knocking out operations for banks, media companies and emergency services and forcing airlines to ground flights, exposing the fragility and interdependence of global digital technology.
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A single update from cybersecurity-software company CrowdStrike, a major provider of malware and virus protection to a large array of companies, caused outages for millions of users of Microsoft Windows devices worldwide. Major airlines including Delta Air Lines, United Airlines and American Airlines halted departures overnight. …
That one update from a single provider could plunge so many companies—from airlines’ check-in desks to consultants’ conference rooms—into a digital dark age serves as a stark warning of the economy’s technological dependence, and the dangers of too much consolidation around the same tools.
Tech issues
CrowdStrike Chief Executive George Kurtz said in a post on X that the issue had been identified and a fix had been deployed, adding that “this is not a security incident or cyberattack.”
One of CrowdStrike’s main services is called Falcon, which monitors a company’s machines for hacking attempts, viruses and other threats.
The Austin, Texas-based company told customers in a status update seen by The Wall Street Journal that the problem was with a software change it had pushed via Falcon out to clients’ computers. The company said its engineers had undone the change but clients would need to use a workaround to download a fix to affected computers.
Some affected users may be back up and running soon, but for others it could take weeks depending on the system in use, said Simo Kohonen, founder of Finland-based network security company Defused. …
Multiple financial institutions, media outlets, government entities and corporations reported crashes or blue-screen errors that appeared related to the CrowdStrike outage. …
In the U.S., many 911 and nonemergency call centers weren’t working properly, according to the Alaska State Troopers. In New York City, some screens showing subway arrival times weren’t working. At least some of the car inspection system in North Carolina was offline.
Travel snarls
As of 8 a.m. Friday morning, nearly 2,700 flights had been canceled, including more than 1,000 flights in the U.S. alone, according to data from Cirium, an aviation analytics company. More than 21,000 flights around the world were delayed by midmorning Friday, according to flight-tracking website FlightAware. …
Several major U.S. airlines, including American, Delta and United, said they were starting to resume some flights Friday morning. But some cautioned many travelers would experience disruptions Friday. Delta had initially paused flights because the outage had affected back end systems that ensure planes are safely dispatched, a person familiar with the matter said. …
Share your prayers for our technology and our grid below.
(Excerpt from The Wall Street Journal. Photo Credit: Grj23 – Own work, CC0, https://commons.wikimedia.org/w/index.php?curid=11146794)
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My husband, a very experienced software developer, says the Crowd Strike problem is a classic example of too much out-sourcing and a dependence on third-parties. Crowd Strike should have been self-sufficient when the Azure network went down. That’s where the problem started, and Azure’s outage simply exposed latent problems in Crowd Strike. All of this could be avoided if these applications were more self sufficient. Crowd Strike needs to perform more testing in a disconnected environment (when things go down).
Holy Father,
Thank You for Your providence and protection. I praise You oh Lord from whom all blessings flow. If there was any evil involved and this wasn’t just an “tech update error”, then I pray You would flush it out and shut it down in Jesus Name! I curse all evil tech plots at the root and command it to dry up and wither in Jesus Name! Throw confusion into the enemies camps and scramble their language and systems in Jesus Name! Deliver us from evil oh Lord and from the evil one in Jesus Name! Holy Spirit please hover over the tech industry and bring light into darkness in Jesus Name amen!
This was a cyber attack. If you believe otherwise, I have some beachfront property to sell you in Arizona.
It brcomes personal when a family member is cooling their heels in an airport across country and then praye for safety after they are in the air. Angels All Around
Lord, I’m not a “techie”, so it seems strange for me to be the first to comment on this article. While technology has been a blessing in many ways, and You are using it to Your glory and for the furthering of the Gospel (even for intercession!) – I also am aware of it’s vulnerabilities to be used by the enemy. We pray that Your hand would be upon those who invent, develop, work with, and apply new technology – please grant them wisdom, discernment, and the ethical standards and moral fiber to protect it from being used to harm instead of bless. We are a moment away from being badly crippled by it’s failure, so we cry out for Your loving intervention to protect and keep us safe.